Privacy Policy

1. Scope

This Privacy Policy applies to information collected through legacylending.co, our online forms, and related communications with Legacy Lending. It does not govern a third party’s website, platform, or service, even when linked from our Site.

If you receive a separate privacy notice in connection with a financing transaction or another relationship, that notice may apply to the information it covers and will control to the extent of a conflict.

2. Information we may collect

The information we collect depends on how you interact with us and may include:

• Identity and contact information, such as your name, business title, email address, telephone number, and mailing address.
• Business and financial information, such as company details, ownership information, requested capital amount, intended use of proceeds, revenue, financial information, existing obligations, and documents you choose to provide.
• Communications, including messages, inquiries, appointment information, and records of interactions with us.
• Device and usage information, such as IP address, browser and device type, referring page, pages viewed, timestamps, and interactions with the Site.
• Information from other sources, including public records, business-data providers, and information you authorize us to verify, where permitted by law.

3. How we may use information

We may use information to:

• respond to inquiries and communicate with you;
• review capital requests, evaluate credit, and verify financial information;
• underwrite, structure, deploy, and service credit facilities held on our balance sheet;
• operate, secure, maintain, personalize, and improve the Site and our services;
• maintain business records, manage portfolio risk, and support ongoing relationships;
• detect, prevent, and address fraud, misuse, security incidents, or unlawful activity; and
• comply with law, legal process, and contractual obligations.

4. How we protect access

We do not sell your personal or business information, share it for other companies’ marketing, or distribute capital requests to other lenders.

Providers that operate our website, forms, communications, and account systems may process information for those services. Access is limited to the information needed for those purposes.

We may disclose information when required by law or when necessary to address fraud or security threats.

5. Cookies and similar technologies

The Site and its service providers may use cookies, pixels, local storage, and similar technologies to operate the Site, remember settings, understand usage, measure performance, and protect against misuse. Your browser may allow you to block or delete cookies, although doing so may affect certain Site functions.

Browser-based “Do Not Track” signals are not interpreted consistently across the industry. We honor privacy preference signals when required by applicable law.

6. Retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including relationship management, transaction review, legal compliance, dispute resolution, security, and recordkeeping. Retention periods vary based on the type of information and the reason it was collected.

We use administrative, technical, and physical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed to be completely secure.

7. Your choices and privacy requests

You may unsubscribe from non-required marketing email by using the unsubscribe option in the message or contacting us. You may also manage certain cookies through your browser.

Depending on where you live and applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or limit certain uses or disclosures. We may need to verify your identity and authority before completing a request, and legal exceptions may apply.

To submit a privacy request, email contact@legacylending.co with the subject “Privacy Request.” Authorized agents should provide proof of authority where required.

8. Business audience and children

The Site is designed for business representatives and is not directed to children. We do not knowingly collect personal information online from children under 13. If you believe a child has provided information through the Site, please contact us so we can review and address the matter.

9. Updates and contact

We may update this Privacy Policy by posting a revised version on this page and changing the “Last updated” date. Material changes will be communicated when required by law.

Questions or requests may be sent to contact@legacylending.co, by telephone at (980) 238-4897, or by mail to Legacy Lending, 101 S. Tryon Street, Charlotte, NC 28280.