Privacy Policy

1. Scope

This Privacy Policy applies to information collected through legacylending.co, our online forms, and related communications with Legacy Lending. It does not govern a third party’s website, platform, or service, even when linked from our Site.

If you receive a separate privacy notice in connection with a financing transaction or another relationship, that notice may apply to the information it covers and will control to the extent of a conflict.

2. Information we may collect

The information we collect depends on how you interact with us and may include:

• Identity and contact information, such as your name, business title, email address, telephone number, and mailing address.
• Business and financing information, such as company details, ownership information, requested financing amount, intended use of funds, revenue, financial information, existing obligations, and documents you choose to provide.
• Communications, including messages, inquiries, appointment information, and records of interactions with us.
• Device and usage information, such as IP address, browser and device type, referring page, pages viewed, timestamps, and interactions with the Site.
• Information from other sources, including financing sources, service providers, public records, business-data providers, and persons authorized by you, where permitted by law.

3. How we may use information

We may use information to:

• respond to inquiries and communicate with you;
• review, process, verify, and evaluate financing requests;
• identify financing structures or sources that may fit a request;
• operate, secure, maintain, personalize, and improve the Site and our services;
• maintain business records and manage our relationships;
• detect, prevent, and address fraud, misuse, security incidents, or unlawful activity; and
• comply with law, legal process, and contractual obligations.

4. How information may be disclosed

We may disclose information when reasonably necessary for the purposes described in this policy, including to:

• service providers that support hosting, forms, communications, scheduling, customer relationship management, document handling, verification, analytics, security, or professional services;
• potential financing sources and transaction participants when you authorize us to share information to evaluate, arrange, document, service, or otherwise support a requested commercial financing transaction;
• affiliates, advisers, and representatives that need the information for legitimate business or professional purposes;
• government authorities or other parties when required by law or reasonably necessary to protect rights, safety, security, property, or the integrity of our services; and
• a successor or transaction counterparty in connection with a merger, financing, reorganization, sale, or transfer of all or part of a business, subject to appropriate protections.

Legacy Lending does not sell personal information for money. Some privacy laws define “sale” or “sharing” more broadly; where such laws apply, you may contact us to exercise available rights.

5. Cookies and similar technologies

The Site and its service providers may use cookies, pixels, local storage, and similar technologies to operate the Site, remember settings, understand usage, measure performance, and protect against misuse. Your browser may allow you to block or delete cookies, although doing so may affect certain Site functions.

Browser-based “Do Not Track” signals are not interpreted consistently across the industry. We will respond to legally required preference signals where applicable and technically supported.

6. Retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including relationship management, transaction review, legal compliance, dispute resolution, security, and recordkeeping. Retention periods vary based on the type of information and the reason it was collected.

We use administrative, technical, and physical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed to be completely secure.

7. Your choices and privacy requests

You may unsubscribe from non-required marketing email by using the unsubscribe option in the message or contacting us. You may also manage certain cookies through your browser.

Depending on where you live and applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or limit certain uses or disclosures. We may need to verify your identity and authority before completing a request, and legal exceptions may apply.

To submit a privacy request, email contact@legacylending.co with the subject “Privacy Request.” Authorized agents should provide proof of authority where required.

8. Business audience and children

The Site is designed for business representatives and is not directed to children. We do not knowingly collect personal information online from children under 13. If you believe a child has provided information through the Site, please contact us so we can review and address the matter.

9. Updates and contact

We may update this Privacy Policy by posting a revised version on this page and changing the “Last updated” date. Material changes will be communicated when required by law.

Questions or requests may be sent to contact@legacylending.co, by telephone at (980) 238-4897, or by mail to Legacy Lending, 101 S. Tryon Street, Charlotte, NC 28280.